Optimize Your Business

Get the full advantage from local optimization

Google My Business is the easiest way for your customers to find you. Now more so than ever, customers and consumers are shifting to local searches to find reliable, trustworthy, and top reviewed businesses to engage with. Let us help you create and/or optimize your Google My Business listing.

Google My Business is a free platform that allows businesses to appear straight in search results on Google Search or Google Maps.

Having a business profile on Google My Business is an effective way for any local business to stand out and engage with potential customers. 1 in 5 searches relates to location, hence harnessing the power of GMB will extend your business’s reach.

Be Found Online

Customers need to find you online in order for you to generate more sales.

Attract More Customers

Customers need to see up-to-date information in Google Searchs & Maps so they can reach you.

Get Higher Reviews

Customers and clients that feel full on service will happy to rate and recommend you. 

Did you know?

97

of all local businesses are found online through searches. Whether someone is looking for a restaurant, a plumber, a gym or a dentist. A quick search reveals it all.

86

of users look up the location of a business on Google Maps. Ranking higher on Maps means more clients and potentially more sales.

Your online reputation is important. What will affect your bottom line is whether customers can easily find you, additional details about your business, or be influenced through positive reviews to engage with you.

Initially, there were the yellow pages, now it’s all about ease, convenience and speed – that is where GMB steps in. In today’s ever-on world, it’s all about your local presence.

While GMB is a platform that is intended to act as a complementary feature to your existing website, any local business can use GMB listings in order to provide a basic public identity and online presence with the worlds foremost used search engine.

Having a well maintained GMB listing will create a positive impact on how successful your business ranks in Google. We at KLG specialize in creating effective Google My Business listings for businesses of all sizes, ensuring that you become visible for existing customers and new potential clients.

*Note: What is known as the “Google 3 Pack”, are the top businesses in a specific search area. There is no guarantee that any one business will be ranked here. This depends on a variety of factors, however, our service ensures higher visibility and higher chances for better listings.

We’ll bring you traffic and clients instead of excuses.

Benefits of Google My Business Listings

Regardless of company size, Google My Business is a cost-effective acquisition and can help you improve your ROI. By increasing your online presence and driving more traffic to your site, it is one of the easiest ways to gain new sales and business at a local level.

Seamless Updates

All your business information such as location, hours, news are updated across numerous Google properties via one single platform.

Higher Visibility

Easily attract new customers through Google search results. On top of this, additional information such as photos will increase website click-through rates up to 35%.

Verified Listings

A verified listing on Google My Business is twice as likely to be considered reputable by online search users.

Engagement

Reach more customers in the local community and convert more visitors into sales by interacting with them.

Multiple Locations

Google My Business allows potential customers to easily locate your business regardless of how many locations you may have, including map directions.

Data Insights

It all boils down to data and results. We provide you with valuable information by accessing the insights of your listing month over month.

What They’re Saying

I was skeptical at first, but I'm really glad I followed my gut instinct. These guy's stick behind their promise. I began seeing results within the first month (not sure if that's common or not), but I began having customers from the other side of the city wanting my cookies, and don't get me started on the tourists! So amazing. Thank you sooo much.

Jennifer BaleyBakery Owner

I make hand-made leather bags. I initially started my business as a side project as I was worried about how customers would find me and all the agencies I looked at were way beyond my budget. I then came across the King Lion group and now nearly 6 months in turned my hobby into a full-time job.

Aura BrooksLeather Artist

I own a restaurant in New York and wanted to say that the decision I took to not neglect my Google Listings page has paid off tremendously. Hermann and team really engaged with me along the whole process, told me what they needed, how, and took the time to explain and answer all the annoying questions I had. I really want to thank him and the KLG for helping me optimize my listing, my ranking, and customer interaction online. I look forward to our next project.

Zak ReidRestaurant Owner
Google My Business Listings in New York

How we can help?

Our specialists understand how a business can maximize its benefits using Google My Business. We set up your Google My Business listing to drive the maximum amount of traffic to your site and potentially convert visitors into sales.

What’s included in the service?

*Setup/Optimization of Google My Business account.

(Depending on selected package)

Page Setup – Verifying page, business category, adding locations and dealing with duplicate/incorrect listings.

Page Optimization – Create new content and images, optimize for mobile devices, and Google Local carousel optimization.

Monthly Insight Reports – We will automatically prepare and provide you the latest data on your listings in easy to read formats that give you the best analytical insights.

Citation Management – we make sure your GMB listing is mentioned on other websites and places on the internet that are relevant to your industry and business. This is a major SEO booster.

Influencers – Depending on your niche we help connect with influencers and local news outlets to promote your business through a variety of media and channels.

Ad Campaigns – As part of the GMB strategy we will engage in running ad campaigns on a variety of platforms. Yes, you will get information and data on these.

Any major changes or overhaul to the account – Do you know what to do with your listing if your business relocates? It’s not as simple as an address change on your listing.

Additional Services

At your request, KLG is able to fully manage all activities revolving around your GMB Listing, and can assist with reading and responding to reviews. Handling reviews by businesses is important, as it shows search-users that businesses that reply to inquiries and reviews have a high-level of customer care and service.

Our Competetive Pricing

One Time Setup

Basic

Setup/Optimization of GMB

 

 

 

 

 

 

$229 one-time

 

Most Popular

Premium

Setup/Optimization of GMB

Management of GMB

Customer Reviews*

Monthly Insight Reports

 

 

 

$497 per month

 

Full-Service

Ultimate

Setup/Optimization of GMB

Management of GMB

Customer Reviews*

Monthly Insight Reports

Citation Management

Influencers*

Ad Campaigns

$1200 per month

 

*Premium & Ultimate Package contracts are minimum 3 months, after which you can cancel at any time.

Frequently Asked Questions

If Google My Business listings are free, why should I pay for your service?

GMB is a free service by Google, however, most businesses do not understand, use or fully utilize the potential of a listing. We help you harness the power of GMB utilizing SEO tactics that will help potential customers find your business with ease. We do all the heavy lifting for you so you can continue focusing on what matters most – your business.

My business has multiple sites across the country. How can I manage all my locations?

There is a featured tool which allows users to upload ten or more locations for businesses. Users can access Google My Business Locations to further edit locations where necessary.

Is getting a review through Google important? Why should I respond to these reviews?

Google reviews are extremely important for businesses, as they are the modern equivalent of word-of-mouth recommendations. There is also clear SEO benefit in search rankings when real people leave Google reviews. The actual quality and quantity of these reviews have an impact that affects rankings in Google. Responding to reviews are a matter of business reputation and branding – by responding to reviews, you are letting search users know that you are active online and take genuine care in customer service.

1. More Google reviews increase trust and credibility: This might sound strange, but a vast majority of people (84% to be exact) trust online reviews as much as recommendations from family and friends as long as they meet certain criteria like authenticity, is in the right industry, or you have multiple reviews on the same site. Because Google is one of the most used, and most trusted search engines, people are willing to give trust and credibility to Google reviews more than reviews from less trustworthy sources. This means understanding how to get Google reviews is more important than ever.

2. Google reviews influence purchase decisions: Online Google reviews can be just what a consumer needs to push them from consideration to purchase. A lot of times when consumers are reading Google reviews they are looking for confirmation that they are making the right decision. And positive online reviews can do just that, but the opposite can also be true. If your business has a low star rating or a lot of recent negative Google reviews, customers could be pushed to the competition. Knowing how to get Google reviews and also how to understand what your reviews mean is a big deal. Don’t believe us? A recent survey said that 13% of consumers wouldn’t even consider purchasing from a business with a 1- to 2-star rating.

3. Google reviews improve local search ranking (how to improve local SEO): One of the biggest benefits that online reviews bring to your business is a boost in local search ranking . This is important because if customers can’t even find your business when they are looking, how can they possibly make a purchase from you. Knowing how to get Google reviews helps with rankings and revenue. The impact of online reviews on your Google Maps listing helps your business stand out from the crowd. More importantly, it means your business is highlighting the fact that you offer a great service, great product and that customers love you.

Why don’t I appear on Google Maps?

If you’ve created a new account on Google, it may up to the eight weeks before your business gets indexed on to Google Maps. Also make sure your listing has been claimed and verified, otherwise it will not show up on Map results. If after this process your business still doesn’t appear, best practice is to go through your setup and check that your listing is active, and all information provided is correct.

I’ve lost access to my Google My Business account. How do I claim ownership?

There are many cases of lost Google business accounts, due to them being created by former employee, or the account has existed for so long that the original credentials are lost. If someone else has already claimed your business (and you have no direct contact with that owner), you will need to request admin rights via a separate Google My Business account (you can create a new one if necessary). You will be asked questions about the business for verification purposes. Google will afterwards send an email to the owner to get the transfer started. If there is no response in two weeks, you can contact the Admin Team at support.google.com/business.

How do I transfer ownership of a Google My Business page?

Owners of the page can directly transfer ownership to managers of the page. You must make the intended owner a manager first for at least 24 hours, which then gives you the ability to transfer ownership. Simply access the settings page of your Google Plus account, and navigate through to the “Manager” tab to action this step.

How do you get more Google reviews?

When it comes to collecting Google reviews, you shouldn’t let them come in organically. You should make a proactive effort to ask all of your customers to write a Google review.

70% of consumers would be willing to leave a review for your business if you ask them out of which 20% (statistically) of those who said they would leave a review ultimately don’t. One of the main reasons customers who are more than willing to leave a review fail to do so is sometimes the process can be difficult and cumbersome. They don’t know where to go on Google to leave a review or you send them an email with a link, but there are too many steps and they ultimately bail before actually leaving a review.

To prevent this from happening, you need to make the process as frictionless as possible. This can be accomplished by implementing an online review management platform that streamlines the invitation process and makes it ridiculously easy for your employees to invite customers and for your customers to leave reviews.

Tips to Get More Google reviews

Implementing an online review management platform is a good place to start, but if you really want to see the online reviews roll in you should consider doing the following:

Determine the right timing of the invitation: You know that you need to ask your customer to leave a review, but the problem you run into is it’s not always clear when the best time to invite your customers. In our experience, the best time to ask is when there’s some downtime in the sales process. For example, in the auto industry, a good time might be after the sale is completed and the customer is waiting in finance. Your customer is just going to be sitting there anyway, so why not ask them to leave a review and walk them through the process.

Set the expectation for the review: After you’ve determined the right time to invite the customer, now you can start setting expectations for what you want them to do. When setting expectations, you should let the customer know:

Why online reviews are important for your business

How they will be receiving the invite

When they will be receiving the invite

Eliminate barriers: The harder it is for customers to leave reviews, the less likely they will be to leave a one. That’s why you need to make it as easy as possible, and if you’ve implemented an online review management platform as mentioned previously, you’re headed in the right direction.

Google reviews should be an integral part of your digital marketing strategy. They help increase your visibility, build trust and credibility with consumers, and help push consumers through every stage of the buyer’s journey. If your business is taking proactive steps to secure reviews, it should see both an increase in traffic to its website as well as to its physical location.

What exactly are citations?

In simple terms, when it comes to local SEO, citations are the equivalent of backlinks in organic SEO. IMproving the authority and volume of your citation portfolio is one of the best ways to improve rankings on Google local search results.

In other words, local citations are where your company is mentioned on other websites and places found on the internet.

If Google finds your company information elsewhere on local websites and citation directories then it is confident that your business operates its services in these locations and helps display your business listing when a person performs a search for the types of products or services you provide.

The important aspect here is that you need to create, manage and maintain each citation separately which can cause headaches for the inexperienced business owner. That’s where our team steps in to help you!

Why do Premium and Ultimate packages have minimum terms?

We work hard on every listing, ensuring we utilize keywords for your neighborhood, area, local and international listing. We contact influencers in the area that will help promote your business and we do a lot of grinding in the back that no one really wants to do or appreciates us doing. Hence, the contract is for a minimum of 3 months, after which you can cancel at any time.

However, we believe you’ll be so impressed with our service, you’ll just want to keep it going!

Are there any additional fees?

Absolutely not! What you see listed here is what you pay.

We believe in full transparency with our products and services. On top of that, we feel that we are very competitively priced. So we challenge you to find another agency that will do the amazing job we do for this price 🙂